How to Allow Flexible Work Without Playing Favorites

We live in an era where just about any product or service can be tailored to fit customers’ needs and desires. Organizations are frequently doing the same for employees, providing customized work arrangements, or what are often called idiosyncratic deals or i-deals. Denise Rousseau originally introduced the term to describe unique work arrangements negotiated by employees and tailored to their individual needs. The key word is unique, as these deals by definition apply to only one person within a team or the larger work environment and might include unique financial arrangements (bonuses, benefits), flexible work arrangements (flexible workhours, working from home), and changes in workload.

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